1. Introduction and Scope
This Privacy Policy explains how Liveligood, Inc. ("Ligament," "we," "our," or "us") collects, uses, and protects information when you use the Ligament platform. This policy applies to business users, agency teams, and vendor users accessing Ligament services.
2. Information We Collect
We collect information you provide and information generated through platform use, including:
- Account information (name, email, organization details, role data);
- Usage and activity data (feature interactions, workflow actions, metadata);
- Files and content uploaded by users (project materials, legal docs, notes, and related content).
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve the Ligament platform;
- Authenticate users, secure accounts, and prevent abuse;
- Enable collaboration, onboarding, and payment workflow features;
- Deliver support communications, product updates, and operational notices;
- Generate AI-powered workflow recommendations and synthesis outputs.
4. Data Storage and Security
Application data is stored on Supabase hosted in AWS US-East. Files are stored via Vercel Blob. We use commercially reasonable administrative, technical, and organizational safeguards to protect information, but no system can be guaranteed completely secure.
5. AI Processing Disclosure
Certain features use the Anthropic API to process user-provided content for AI-powered recommendations and synthesis. Data sent to Anthropic for these features is subject to Anthropic's privacy practices and terms.
6. Third-Party Services
We use trusted service providers to operate the platform, including:
- Supabase (database and authentication infrastructure)
- Vercel (hosting and file storage services)
- Anthropic (AI processing services)
- Resend (email delivery)
7. Data Sharing
We do not sell personal data. We share data only as necessary with the service providers listed above to deliver and maintain platform functionality, or when required by law.
8. User Rights
Depending on applicable law, you may have rights to request access to, correction of, or deletion of personal data. To submit a request, contact us using the details in the Contact Information section below.
9. Cookies and Tracking
Ligament uses essential cookies/session technologies for authentication and application function. We also use Vercel Analytics to understand product usage trends and improve performance.
10. Data Retention
We retain data for as long as needed to provide services, satisfy contractual commitments, maintain security, comply with legal obligations, and resolve disputes. Retention periods may vary by data type and account status.
11. Children's Privacy
Ligament is intended for business users and is not directed to children. Users must be at least 18 years old to use the service.
12. Changes to This Policy
We may update this Privacy Policy periodically. Material updates will be posted through the platform or via other reasonable notice. Continued use after updates indicates acceptance of the revised policy.
13. Contact Information
For privacy questions or requests, contact:
hello@withligament.com
Liveligood, Inc.
New York, NY